Knowledge Base - Service Center 10.5 boots to a black screen on certain Intel Skylake units

Knowledge Base Main

We have been made aware of an issue between certain Intel Skylake units and Service Center 10.5 in bootable mode.

A small number of units running Intel's Skylake platform will boot to a black screen when attempting to run Service Center 10.5 bootable. This issue is being addressed for future releases. For those currently experiencing the issue please follow these steps for resolution:

1.Highlight the Video Fallback option and press "tab"

2.Erase the quiet option

3.add "dis_ucode_ldr"

4.press "enter"