Enterprise Diagnostic Software for High-Volume Service & ITAD Operations
Reduce no-fault-found returns, standardize technician testing, and securely erase devices at scale.
Trusted by global device manufacturers for 30+ years with millions of devices tested.
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Enterprise Diagnostic Software for High-Volume Service & ITAD Operations
Reduce no-fault-found returns, standardize technician testing, and securely erase devices at scale.
Trusted by global device manufacturers for 30+ years with millions of devices tested.
Built for high-volume service depots and ITAD operations, PC-Doctor Factory delivers automated diagnostics and certified drive erase in one unified workflow. From intake inspection to final validation, Factory standardizes testing, grading, and compliance at scale.
Designed to support high-volume device processing, improving quality, reducing repeat repairs, and increasing operational throughput.
Reduce repeat repairs. Improve first-time fix rates. Standardize compliance at scale.
Factory is ideal for organizations that:
- Process devices at scale or operate multi-site depots
- Experience repeat repairs or high "no fault found" rates
- Require IEEE 2883-2022 and/or NIST 800-88r1-compliant drive erase
- Need consistent technician testing workflows
- Require standardized testing, grading, and audit-ready reporting
See How Factory Performs Across Service & ITAD Workflows:
PC-Doctor Factory helps your organization...
- Instantly flag configuration changes
- Improve first-time fix rates (goodbye "loopers" & “no fault found”)
- Separate hardware issues from software glitches fast
- Confirm systems are correctly configured post-repair
- Catch defects before they reach your customers
See how PC-Doctor Factory transforms high-volume repair and ITAD operation workflows.
Operating System Support
PC-Doctor Factory functions in stand-alone test environments in...
Windows & Windows PE
Linux
Android
ChromeOS
Bootable Diagnostics
Apple Mac
The Features and Benefits of Factory
One workflow for intake → diagnostics → grading → erasure → reporting.
Automation
Easily automates testing through test scripts and command line capabilities using either a GUI or CLI.
Assurance
Ensures that each PC is built exactly as it is ordered.
Parallel Stress Testing
Runs concurrent maximum-load diagnostics to surface marginal components faster, reducing overall testing time while increasing system stress and defect detection.
Testing & Audits
Performs burn-in testing and quality audits.
Customer Satisfaction
Increases customer satisfaction and brand value.
Drive Erase
This certified compliant with IEEE 2883-2022 and NIST 800-88r1 solution for secure media sanitization is included for free with Bootable Diagnostics.
Data
Well-structured data coupled with machine learning techniques to identify patterns and trends in your data set.
Standards
Easily integrates support for emerging standards in hardware development.
Integration
Provides the flexibility to integrate your own custom diagnostics to run alongside PC-Doctor diagnostics.
OOBF Rates
Reduces Out Of Box Failure (OOBF) rates by thoroughly testing components and entire systems.
