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Categories
Service Center Remote FAQ
Service Center FAQ
Toolbox Remote FAQ
Toolbox for Windows FAQ
Toolbox for Android FAQ
PC-Doctor Tests and Devices FAQ
PC-Doctor SDK FAQ
PC-Doctor Support and Sales FAQ
General PC-Doctor Product FAQ
FAQs
How many serial ports can PC-Doctor test?
What exactly is being tested when PC-Doctor tests a device?
What should I do if a test fails?
What should I do if audio tests do not run from DOS?
What should I do if the Multicore CPU test returns "Misconfigured" in a Recovery environment?
Android automated test script still requires interaction?
What is Toolbox Remote and why does it say I'm not connected?
How do I connect a device to my Toolbox Remote account?
I am unable to restore or upgrade MUD on Windows 10 – Unknown Error Occurred
How does Drive Erase perform a full erasure on a mechanical drive in just a few minutes?
How do I generate individual Drive Erase reports when erasing multiple drives?
I experience momentary monitor flickering during the G-Sync test when the G-Sync button is toggles.
Why does ShaderRenderingDX12 test return 'Cannot Run' on my system with mobile nVidia GPUs in SLI mode?
PC-Doctor Drive Erase hangs on Drive Erase splash screen
Service Center doesn’t recognize or will not test my fingerprint reader.
Mouse Interactive Test shows “Scroll Mouse Wheel” page after selecting “skip” forcing me to fail or cancel the test.
Mac keyboard and touchpad do not function when booting Service Center
Toolbox shows no system information/devices and diagnostics do not start.
What is Activation
How often will my application connect to the activation server via the internet
PC-Doctor, Inc.

The global leader in system health technologies, PC-Doctor brings 30 years’ experience developing and delivering effective diagnostic and system health solutions that reduce service delivery costs, improve customer experience, enable a proactive, predictive environment and provide a channel for contextual support messaging and APOS revenue.

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