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PC-Doctor's product families are relied upon by leading manufacturers of PCs and PC-based products, including Hewlett-Packard, Dell, Lenovo, Fujitsu, and Acer, as well as major service providers such as Staples and Flextronics. Key to the company's success is a uniform nucleus of diagnostic tests and system information tools — called the Modular Core Technology (MCT™) — that delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the PC life-cycle.

 

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Key Features
Industry's most current diagnostics Supported Supported Supported Supported
Graphical User Interface (GUI) Supported Supported Supported Supported
Results and Sysinfo saved as html Supported Supported Supported Supported
Results and Sysinfo saved txt Supported Supported Supported  
Results and Sysinfo saved as xml     Supported  
Graphical XML script editor Supported     Supported
Localized versions available Supported Supported    
Automation capability Supported   Supported Supported
Command line capability Supported   Supported Supported
Verifies system configuration against master configuration file     Supported Supported
Extensible (add in other software tools)     Supported Supported
Centralized test management from HTML console       Supported
SQL-compliant database storage for test results and system information       Supported
Networked license management (no dongles required)     Supported Supported
USB dongle locking Supported      
Advanced reporting for both system information and test results       Supported
Remote system test monitoring       Supported
Customizable with your logo and support information (branding) Supported Supported    
Operating System Support
Android 2.3 and above   Supported Supported Supported
Windows 8 Supported Supported Supported Supported
Windows 7 / 7.5 Supported Supported Supported Supported
Windows Vista Supported Supported Supported Supported
Windows XP support Supported Supported Supported Supported
Windows PE 2.1 and 1.6 support Supported Supported Supported Supported
Windows 2003 support Supported Supported Supported Supported
Linux support (2.6 kernel distros)   Supported Supported  
Bootable DOS Supported Supported Supported Supported
Key Benefits
Reduces out-of-box Failures (OOBF) Supported   Supported Supported
Reduces warranty support costs Supported Supported Supported Supported
Verifies system hardware during build/manufacturing Supported   Supported Supported
Verifies system after repair/maintenance Supported   Supported Supported
Eliminates unnecessary hardware swaps Supported Supported    
Purchase online Supported      
Proof of system status and work performed Supported     Supported
Portable Supported      
Reduces no trouble found (NTF) system returns   Supported    
Helps users solve problems without assistance   Supported    
Reduces support calls   Supported    
Reduces on-site service calls   Supported    
Improves first call resolution Supported Supported