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Testimonials
"I just want to reiterate how much I appreciate you jumping in and doing what you can to help me out [...]" — Tom Williams, Anywhere Computer Care

"The Service Center product has been an indispensable tool for us in the manufacture of our computer systems [...]" — Jeremy Rammalaere

"The PC-Doctor, Inc. tools have been the fastest and most accurate I have used in my years as a computer professional [...]" — Robert Pereillo


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PC-Doctor Factory

PC-Doctor Factory is the complete diagnostic solution for PC manufacturers and assemblers, as well as service centers and repair depots. Designed for the rigorous demands of both manufacturing and service environments, PC-Doctor Factory streamlines processes from incoming inspection to final systems test using industry-leading hardware diagnostics and system information tools. PC-Doctor Factory dramatically improves product quality, reduces troubleshooting time, and substantially reduces cost.

Product Fact Sheet - PDF


In Manufacturing Environments, PC-Doctor Factory...

  • Reduces Out Of Box Failure (OOBF) rates by thoroughly testing components and entire systems
  • Tests incoming parts and subassemblies
  • Conducts burn-in testing for headless units
  • Confirms that assembled systems are correctly configured
  • Ensures systems are free of defects before delivery

In Service and Repair Centers, PC-Doctor Factory...

  • Identifies changes in system configurations
  • Improves first-time fix rates
  • Quickly differentiates hardware problems from software problems
  • Confirms that repaired systems are correctly configured
  • Ensures repaired systems are free of defects before return to owners

Key Features

  • Functions in stand-alone test environment in DOS, Windows, Linux, and newly available diagnostics for Android
  • Reduces Out Of Box Failure (OOBF) rates by thoroughly testing components and entire systems
  • Increases customer satisfaction and brand value
  • Ensures that each PC is built exactly as it was ordered
  • Performs burn-in testing and quality auditsdynamic maximum system load test completes 10 days of conventional burn-in testing in only 24 hours
  • Easily integrates support for emerging standards in hardware development
  • Easily automates testing through test scripts and command line capabilities
  • Provides the flexibility for users to integrate their own diagnostics using the PC-Doctor Diagnostic Application Programming Interface (DAPI)

Sales and Service Contacts

  • For pre-sales inquiries and additional product information, click here

Manufacturers operating in a networked factory environment:
Click here to explore PC-Doctor Network Factory.

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