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Testimonials
"I just want to reiterate how much I appreciate you jumping in and doing what you can to help me out [...]" Tom Williams, Anywhere Computer Care

"The Service Center product has been an indispensable tool for us in the manufacture of our computer systems [...]" Jeremy Rammalaere

"The PC-Doctor, Inc. tools have been the fastest and most accurate I have used in my years as a computer professional [...]" Robert Pereillo


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PC-Doctor Network Factory

PC-Doctor Network Factory converts PC testing into a dynamic engine of information sharing. Networking the test and validation process expedites borderless sharing of system information across internal (manufacturing, engineering, supply chain, sales, service, and support) and external (customer, supplier, reseller, and IT service) organizations. By combining world-class PC-Doctor diagnostics with common industry standards such as an SQL-compliant database, XML, and PHP, PC-Doctor Network Factory offers unmatched flexibility, scalability, sustainability and value.

Product Fact Sheet - PDF

Product Technical Fact Sheet - PDF


Key Benefits

  • Lowers service, support and warranty costs throughout the lifecycle
  • Reduces Out Of Box Failures (OOBFs)
  • Creates test, diagnostic, and system information capture solutions
  • Leverages factory floor system information to enhance overall business process flow and decision-making
  • Captures and transfers individual product configuration and test information for later reference by service and support organizations
  • Enables rapid reconfiguration of test programs and resources
  • Retains and archives information that may later be required for legal discovery in product liability, contract, patent and other disputes
  • Increases customer satisfaction and brand value
  • Ensures that each PC is built exactly as it was ordered
  • Easily integrates support for emerging standards in hardware development

Key Features

  • Runs on a wide variety of server, storage, and networking hardware infrastructures
  • Tests and provides detailed system information on a wide variety of PCs, servers, and PC-related hardware
  • Scalable solutions from single production line subsystem makers to global system manufacturers
  • Data capture creates and archives product birth certificates including detail to the subsystem and component levels
  • Web-based test management interface provides anytime, anywhere access to real-time test and system data for authorized users
  • User access controls maintain secure, user-appropriate access to test data and solution resources
  • Integrates Windows-compatible server-based application software, SQL-compliant database, XML formatted information and reports, and Web browser user interface
  • Integrates with and strengthens ISO and Six Sigma best practice-based manufacturing programs
  • Customizable simulations and interactive training course provide training and reference for manufacturing floor technicians and administrators
  • Detailed system information displayed in an easy-to-read format
  • More than 350 test functions available through PC-Doctor's unique Modular Core Technology (MCT™)
  • Current testing and system information libraries are constantly updated and upgraded by PC-Doctor as PC technology advances
  • Flexible environment that offers complete diagnostic support for all stages of the PC life-cycle

Key User Communities

  • PC technology-based manufacturers and Original Equipment Manufacturers (OEMs) from small component and subsystem makers to global multinationals
  • Name-brand PC product suppliers sourcing from OEMs and contract manufacturers
  • System integrators, system builders, and Value-Added Resellers (VARs)
  • IT service providers, service and support organizations
  • PC and PC-related device retailers and resellers

Product Deliverables

  • PC-Doctor test and diagnostic libraries
  • PC-Doctor test scripting and configuration tools
  • PC-Doctor Network Factory server-based application software
  • PC-Doctor Network Factory database application software
  • Web-based monitoring console user interface software
  • Product documentation

Sales and Service Contacts

  • For pre-sales inquiries and additional product information, click here