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Quality Assurance Engineer I

Quality Assurance Engineer II

Senior Quality Assurance Engineer


Position: Quality Assurance Engineer I
Location: US-NV-Reno
FLSA Status: Non-exempt
Salary Range: To $55,000 depending on experience
Department: Quality Assurance
Reports to: Manager of Quality Assurance

Job Description

The Quality Assurance (QA) Engineer I is responsible for testing PC-Doctor software under multiple hardware and software configurations in the QA lab.

Responsibilities Include

  • Learn company product and quality assurance processes
  • Perform comprehensive testing of PC-Doctor software releases on OEM customer hardware
  • Independently troubleshoot and report issues/results
  • Maintain, validate and update QA database information
  • Create known-good and known-bad systems from components, test fixtures and test scenarios
  • Create master image of operating system installs/create scripts
  • Test systems in batch processes, update QA testing status information in the QA testing database
  • Perform BIOS/firmware updates on OEM/customer hardware
  • Receive/send OEM hardware from/to customers, and oversee maintenance of lab equipment
  • Create, maintain and follow QA testing technical specifications, and procedure descriptions
  • Work with others to identify, anticipate and resolve issues
  • Other projects/duties as assigned

Tasks Include

  • Developing and executing automated and manual tests for web applications/custom clients
  • Complete end-to-end testing of PC-Doctor web applications, functional testing of clients/web apps
  • Execute automated/manual test plans and test cases, develop and maintain library
  • Configure and maintain test environment – hardware, OS, applications

Requirements Include

Technical degree and/or related technology experience (in any combination as follows):
- BS/BA degree, or
- AS/AA degree plus at least six months of related technology experience, or
- At least one year of related technology experience

Additional Requirements

  • Current PC hardware knowledge of PC hardware, firmware and operating systems
  • Strong familiarity with Windows, DOS, and Linux operating systems
  • Ability to quickly learn PC-Doctor features/capabilities and processes
  • Initiative and capacity to work independently and collaboratively
  • Communication skills, and ability to respond positively in a dynamic environment

Preferred knowledge/experience/ability in the following areas includes:

Experience testing web applications, programming/scripting experience, knowledge of database technologies and SQL

To be considered for this position, please Apply Online.
Position level based on knowledge/experience




Position: Quality Assurance Engineer II
Location: US-NV-Reno
FLSA Status: Non-exempt
Salary Range: To $65,000 depending on experience
Department: Quality Assurance
Reports to: Manager of Quality Assurance

Job Description

The Quality Assurance (QA) Engineer II is responsible for testing PC-Doctor software under multiple hardware and software configurations in the QA lab.

Responsibilities Include

  • Perform comprehensive testing of PC-Doctor software releases on OEM customer hardware
  • Independently troubleshoot and report issues/results
  • Continue updating product knowledge and QA processes
  • Conduct research and seek methods of improving processes
  • Help foster learning processes and provide technical leadership to QA Engineer I employees
  • Maintain, validate and update QA database information
  • Create known-good and known-bad systems from components, test fixtures and test scenarios
  • Create master image of operating system installs/create scripts
  • Test systems in batch processes, update QA testing status information in the QA testing database
  • Perform BIOS/firmware updates on OEM/customer hardware
  • Receive/send OEM hardware from/to customers, and oversee maintenance of lab equipment
  • Create, maintain and follow QA testing technical specifications, and procedure descriptions
  • Work with others to identify, anticipate and resolve issues
  • Other projects/duties as assigned

Tasks Include

  • Developing and executing automated and manual tests for web applications/custom clients
  • Complete end-to-end testing of PC-Doctor web applications, functional testing of clients/web apps
  • Execute automated/manual test plans and test cases, develop and maintain library
  • Configure and maintain test environment – hardware, OS, applications

Requirements Include

Technical degree and/or related technology experience (in any combination as follows):
- BS/BA degree, plus at least one year of related technology experience, or
- AS/AA degree plus at least two years of related technology experience, or
- At least three years of related technology experience

Additional Requirements

  • Current PC hardware knowledge of PC hardware, firmware and operating systems
  • Strong familiarity with Windows, DOS, and Linux operating systems
  • Ability to quickly learn PC-Doctor features/capabilities and processes
  • Initiative and capacity to work independently and collaboratively
  • Communication skills, and ability to respond positively in a dynamic environment

Preferred knowledge/experience/ability in the following areas includes:

Experience testing web applications, programming/scripting experience, knowledge of database technologies and SQL

To be considered for this position, please Apply Online.
Position level based on knowledge/experience




Position: Senior Quality Assurance Engineer
Location: US-NV-Reno
FLSA Status: Non-exempt
Salary Range: To $75,000 depending on experience
Department: Quality Assurance
Reports to: Manager of Quality Assurance

Job Description

The Senior Quality Assurance (QA) Engineer is responsible for testing PC-Doctor software under multiple hardware and software configurations in the QA lab, along with providing technical leadership for the QA department.

Responsibilities Include

  • Perform comprehensive testing of PC-Doctor software releases on OEM customer hardware
  • Independently troubleshoot and report issues/results
  • Continue updating product knowledge and QA processes
  • Conduct research and seek methods of improving processes
  • Help foster learning processes and provide technical leadership to QA Engineer I employees
  • Maintain, validate and update QA database information
  • Create known-good and known-bad systems from components, test fixtures and test scenarios
  • Create master image of operating system installs/create scripts
  • Test systems in batch processes, update QA testing status information in the QA testing database
  • Perform BIOS/firmware updates on OEM/customer hardware
  • Receive/send OEM hardware from/to customers, and oversee maintenance of lab equipment
  • Create, maintain and follow QA testing technical specifications, and procedure descriptions
  • Work with others to identify, anticipate and resolve issues
  • Other projects/duties as assigned

Tasks Include

  • Developing and executing automated and manual tests for web applications/custom clients
  • Complete end-to-end testing of PC-Doctor web applications, functional testing of clients/web apps
  • Execute automated/manual test plans and test cases, develop and maintain library
  • Configure and maintain test environment – hardware, OS, applications

Requirements Include

Technical degree and/or related technology experience (in any combination as follows):
- BS/BA degree plus at least two years of related technology experience, or
- AS/AA degree plus at least three years of related technology experience, or
- At least four years of related technology experience (preferably professional QA)

Additional Requirements

  • Current PC hardware knowledge of PC hardware, firmware and operating systems
  • Strong familiarity with Windows, DOS, and Linux operating systems
  • Ability to quickly learn PC-Doctor features/capabilities and processes
  • Initiative and capacity to work independently and collaboratively
  • Communication skills, and ability to respond positively in a dynamic environment

Preferred knowledge/experience/ability in the following areas includes:

Experience testing web applications, programming/scripting experience, knowledge of database technologies and SQL

To be considered for this position, please Apply Online.
Position level based on knowledge/experience