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Position: Quality Assurance Engineer I
Location: US-NV-Reno
FLSA Status: Non-exempt
Department: Quality Assurance
Reports to: Manager of Quality Assurance

Job Description

The Quality Assurance (QA) Engineer I is responsible for testing PC-Doctor software under multiple hardware and software configurations in the QA lab.

Responsibilities Include

• Learn company product and quality assurance processes
• Perform comprehensive testing of PC-Doctor software releases on OEM customer hardware
• Independently troubleshoot and report issues/results
• Maintain, validate and update QA database information
• Create known-good and known-bad systems from components, test fixtures and test scenarios
• Create master image of operating system installs/create scripts
• Test systems in batch processes, update QA testing status information in the QA testing database
• Perform BIOS/firmware updates on OEM/customer hardware
• Receive/send OEM hardware from/to customers, and oversee maintenance of lab equipment
• Create, maintain and follow QA testing technical specifications, and procedure descriptions
• Work with others to identify, anticipate and resolve issues
• Other projects/duties as assigned

Tasks Include

• Developing and executing automated and manual tests for web applications/custom clients
• Complete end-to-end testing of PC-Doctor web applications, functional testing of clients/web apps
• Execute automated/manual test plans and test cases, develop and maintain library
• Configure and maintain test environment – hardware, OS, applications

Requirements Include

Technical degree and/or related technology experience (in any combination as follows):
- BS/BA degree, or
- AS/AA degree plus at least six months of related technology experience, or
- At least one year of related technology experience

Additional Requirements

• Current PC hardware knowledge of PC hardware, firmware and operating systems
• Strong familiarity with Windows, DOS, and Linux operating systems
• Ability to quickly learn PC-Doctor features/capabilities and processes
• Initiative and capacity to work independently and collaboratively
• Communication skills, and ability to respond positively in a dynamic environment

Preferred knowledge/experience/ability in the following areas includes:

Experience testing web applications, programming/scripting experience, knowledge of database technologies and SQL

To be considered for this position, please click: Apply Now
Position level based on knowledge/experience

Position: Quality Assurance Engineer II
Location: US-NV-Reno
FLSA Status: Non-exempt
Department: Quality Assurance
Reports to: Manager of Quality Assurance

Job Description

The Quality Assurance (QA) Engineer II is responsible for testing PC-Doctor software under multiple hardware and software configurations in the QA lab.

Responsibilities Include

• Perform comprehensive testing of PC-Doctor software releases on OEM customer hardware
• Independently troubleshoot and report issues/results
• Continue updating product knowledge and QA processes
• Conduct research and seek methods of improving processes
• Help foster learning processes and provide technical leadership to QA Engineer I employees
• Maintain, validate and update QA database information
• Create known-good and known-bad systems from components, test fixtures and test scenarios
• Create master image of operating system installs/create scripts
• Test systems in batch processes, update QA testing status information in the QA testing database
• Perform BIOS/firmware updates on OEM/customer hardware
• Receive/send OEM hardware from/to customers, and oversee maintenance of lab equipment
• Create, maintain and follow QA testing technical specifications, and procedure descriptions
• Work with others to identify, anticipate and resolve issues
• Other projects/duties as assigned

Tasks Include

• Developing and executing automated and manual tests for web applications/custom clients
• Complete end-to-end testing of PC-Doctor web applications, functional testing of clients/web apps
• Execute automated/manual test plans and test cases, develop and maintain library
• Configure and maintain test environment – hardware, OS, applications

Requirements Include

Technical degree and/or related technology experience (in any combination as follows):
- BS/BA degree, plus at least one year of related technology experience, or
- AS/AA degree plus at least two years of related technology experience, or
- At least three years of related technology experience

Additional Requirements

• Current PC hardware knowledge of PC hardware, firmware and operating systems
• Strong familiarity with Windows, DOS, and Linux operating systems
• Ability to quickly learn PC-Doctor features/capabilities and processes
• Initiative and capacity to work independently and collaboratively
• Communication skills, and ability to respond positively in a dynamic environment

Preferred knowledge/experience/ability in the following areas includes:

Experience testing web applications, programming/scripting experience, knowledge of database technologies and SQL

To be considered for this position, please click: Apply Now
Position level based on knowledge/experience

Position: Senior Quality Assurance Engineer
Location: US-NV-Reno
FLSA Status: Non-exempt
Department: Quality Assurance
Reports to: Manager of Quality Assurance

Job Description

The Senior Quality Assurance (QA) Engineer is responsible for testing PC-Doctor software under multiple hardware and software configurations in the QA lab, along with providing technical leadership for the QA department.

Responsibilities Include

• Perform comprehensive testing of PC-Doctor software releases on OEM customer hardware
• Independently troubleshoot and report issues/results
• Continue updating product knowledge and QA processes
• Conduct research and seek methods of improving processes
• Help foster learning processes and provide technical leadership to QA Engineer I employees
• Maintain, validate and update QA database information
• Create known-good and known-bad systems from components, test fixtures and test scenarios
• Create master image of operating system installs/create scripts
• Test systems in batch processes, update QA testing status information in the QA testing database
• Perform BIOS/firmware updates on OEM/customer hardware
• Receive/send OEM hardware from/to customers, and oversee maintenance of lab equipment
• Create, maintain and follow QA testing technical specifications, and procedure descriptions
• Work with others to identify, anticipate and resolve issues
• Other projects/duties as assigned

Tasks Include

• Developing and executing automated and manual tests for web applications/custom clients
• Complete end-to-end testing of PC-Doctor web applications, functional testing of clients/web apps
• Execute automated/manual test plans and test cases, develop and maintain library
• Configure and maintain test environment – hardware, OS, applications

Requirements Include

Technical degree and/or related technology experience (in any combination as follows):
- BS/BA degree plus at least two years of related technology experience, or
- AS/AA degree plus at least three years of related technology experience, or
- At least four years of related technology experience (preferably professional QA)

Additional Requirements

• Current PC hardware knowledge of PC hardware, firmware and operating systems
• Strong familiarity with Windows, DOS, and Linux operating systems
• Ability to quickly learn PC-Doctor features/capabilities and processes
• Initiative and capacity to work independently and collaboratively
• Communication skills, and ability to respond positively in a dynamic environment

Preferred knowledge/experience/ability in the following areas includes:

Experience testing web applications, programming/scripting experience, knowledge of database technologies and SQL

To be considered for this position, please click: Apply Now
Position level based on knowledge/experience