Knowledge Base - System Snapshot Feature

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Purpose

The purpose of this document is to provide information on the System Snapshot feature within PC-Doctor Service Center.

Description

A system snapshot is a hardware and software profile of the system that you can use to compare to other system configurations or as a tool for auditing hardware. This can only be used in conjunction with Sessions so that Service Center can accurately detect system changes. To generate a system snapshot please follow the process outlined below:

  1. If you have not already done so, please start a session within PC-Doctor Service Center. This can be completed by navigating to File > Session > Start within the Service Center UI.
    sessstart
  2. Navigate to the ‘System Information’ tab and click on the ‘Create System Snapshot’ button.
    snshot
  3. The newly created snapshot can be compared against others within the same session as noted in the Report creation documentation located here Reports.