Press Releases

Press Release

Kim McKay
Senior Manager of Enterprise Accounts & Solutions
PC-Doctor, Inc.
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+1 (775) 232-7411


PC-Doctor Releases Service Center 9 with Bootable Diagnostics and UEFI Support
Three Diagnostic Environments Now Available From a Single USB Device

RENO, Nev. (March 10, 2014) – Global system health leader PC-Doctor, Inc. today announced the release of its latest PC hardware troubleshooting toolkit, PC-Doctor Service Center 9. Service Center continues its tradition of being the kit of choice for PC repair professionals interested in quickly and accurately diagnosing the latest hardware platforms, and now has several new features!

New to PC-Doctor Service Center 9 is the inclusion of PC-Doctor Bootable Diagnostics. Bootable Diagnostics has the look and feel of traditional PC-Doctor for Windows Diagnostics, but runs outside of the Windows operating system. This includes “legacy free” UEFI based systems that no longer support legacy testing in BIOS-dependent operating systems such as DOS. Bootable Diagnostics has some key advantages over testing in Windows while also providing useful tools such as PC-Doctor Drive Wipe, a utility that allows the clearing of multiple drives simultaneously.

An exciting update for the PC technician is the release of the enhanced Multipurpose USB Device, simply referred to as the MUD. With additional storage capacity, increased speed, and color coded lights to show testing status, the MUD has been upgraded to boot Windows, DOS and Bootable Diagnostics directly from the device, eliminating the need for CD media. The expanded storage capacity can also be used to save diagnostic ‘Sessions’ -a new feature in Service Center 9- to automatically save system information and test logs. In all, the ‘Diagnostics on a Stick’ makes for a cleaner experience for the PC technician.

As with every new PC-Doctor release, the industry standard Diagnostics and System Information are enhanced to cover new hardware platforms and chipsets as well as add testing for existing devices. This release is no exception. A new Sensor Device category of diagnostics has been added to better support mobile devices, as well as a host of other new diagnostics.

“Service Center continues to be the tool of choice for PC service technicians because it provides the most reliable and up to date hardware diagnostics in the industry”, said Bob Zaretsky, Director of Product Definition. “With the addition of our Bootable Diagnostics product and the ability to run all three diagnostic environments directly from the USB Key, service technicians will have much more flexibility in their troubleshooting. And with the wider distribution of legacy free UEFI based systems, Service Center 9 makes low level bootable diagnostics available where traditional DOS diagnostics would not be.“

Priced at $329, PC-Doctor Service Center 9 includes:

  • A multipurpose USB device with LED indicators and bootable, low-level diagnostics to test systems without a hard drive, optical drive or display
  • A diagnostic CD containing Windows and bootable diagnostics
  • Optical media for testing CD and DVD capabilities
  • Parallel, serial, USB, audio and Ethernet loopback adaptors
  • Drive Erase Tools
  • Documentation for both basic and advanced options
  • A professional canvas case for carrying the kit onsite

Priced at $449, PC-Doctor Service Center 9 Premier includes:

  • The standard edition, plus
  • PCI and miniPCI POST cards with a remote display for testing PCs that will not boot
  • A power supply tester

Both products are available today at

More information on PC-Doctor Service Center 9 is available at Account representatives are also available to discuss the product by calling (866) 289-7237 (press 1).

About PC-Doctor
Founded in 1993, PC-Doctor, Inc. is the global leader in PC and Android system health, and contextual messaging — offering the most comprehensive set of diagnostic, system information and software tools available. Our system health products optimize product quality, support, and service for the computer user, generating demonstrable savings for our customers. Several of the world's largest PC manufacturers are our clients, and they load tens of millions of copies of our software on their systems every year. For more information about PC-Doctor and its products, visit or call (866) 289-7237. International customers should call (775) 336-4000.


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All PC-Doctor products are protected by one or more of the following patents: 6,742,148; 6,792,562; 6,829,726; 7,036,129; 7,139,954; 7,155,645; 7,356,744. Other patents pending. All other brand and product names are registered trademarks, trademarks or servicemarks of their respective holders and are gratefully acknowledged. Product specifications subject to change without notice.