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PC-Doctor's product families are relied upon by leading manufacturers of PCs, tablets, mobile devices and other x86 and ARM-based devices, as well as major industry service providers. Key to the company's successful delivery of customer ROI is a constant framework of diagnostic tests and system information tools — called the Modular Core Technology (MCT™) — that delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the system life-cycle.

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Key Features

Industry's most current diagnostics Supported Supported Supported Supported
Graphical User Interface (GUI) Supported Supported Supported Supported
Results and Sysinfo saved in various formats including HTML, XML, and Text Supported Supported Supported Supported
Graphical XML script editor Supported      
Multiple languages available Supported   Supported Supported
Automation capability   Supported    
Command line capability Supported Supported    
Verifies system configuration against master configuration file   Supported    
Secure Hard Drive erase Supported Supported    
Burn-in testing Supported Supported    
Extensible (add in other software tools)     Supported  
Centralized test management from HTML console        
SQL-compliant database storage for test results and system information        
Networked license management   Supported    
Diagnostics integrated on USB key Supported      
Advanced reporting for both system information and test results     Supported  
Remote system test monitoring        
Customizable with your logo and support information (branding) Supported Supported Supported  

Operating System Support

Android version 6.0 and above  Supported Supported Supported  
Windows 7, 8, and 8.1 Supported Supported Supported  
Windows 10 and 11 Supported Supported Supported Supported
Windows PE 3.x and above   Supported Supported  
Windows Server 2012 - 2022 Supported Supported Supported  
Linux support 2.6 and above   Supported Supported  
Preboot (legacy and UEFI) Supported Supported Supported  

Key Benefits

Reduces out-of-box Failures (OOBF) Supported Supported    
Reduces warranty support costs Supported Supported Supported Supported
Verifies system hardware during build/manufacturing Supported Supported    
Verifies system after repair/maintenance Supported Supported Supported  
Eliminates unnecessary hardware replacement Supported Supported   Supported
Provide end user with system status Supported Supported Supported Supported
Portable Supported Supported    
Reduces no trouble found (NTF) system returns     Supported Supported
Helps users solve problems without assistance     Supported Supported
Reduces support calls     Supported Supported
Reduces on-site service calls     Supported Supported
Improves first call resolution     Supported Supported
Reduce repeat return rates Supported Supported    
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Let's discuss how our solutions can help you and your business.

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