The Modular Core Technology (MCT™).
Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.
The PC-Doctor technologies for end-to-end coverage.
Best-in-class hardware diagnostics for PCs, servers, tablets, phones, medical devices, gaming consoles and more.
Detailed, accurate and actionable information.
Ability to access and analyze failures, system information, application crashes, blue screens, user behavior, and other metrics.
Proactive and predictive support and planning tools.
Phases of the Lifecycle.
Identify potential issues before release to manufacturing.
Prevent out-of-box failures while streamlining processes.
Reduce tech support calls by proactively identifying hardware issues, predicting problems before they occur and helping users solve problems on their own.
Present contextual, targeted offers such as warranty upgrades or renewals and buy-to-fix.
Decrease call times by quickly separating hardware and software issues and preventing unnecessary returns.
Reduce unnecessary parts replacement, streamline repair processes and prevent "repeats".
Certify parts and whole systems for reuse.