Solutions for PC, Android, Chrome OS, and Mac technicians.
These five-star rated, PC-Doctor branded, hardware diagnostic tools are used by PC, Android, Chrome OS, and Mac repair technicians, service professionals, and hobbyists, on the bench and on the road. Large and small repair organizations use these device troubleshooting toolkits to shorten system diagnostic time and reduce parts usage. Now with Windows 11 and Android 12 support!
Service Center provides the same PC-Doctor diagnostic tools used by the world's top original equipment manufacturers to increase testing accuracy and troubleshoot more efficiently. Use Service Center to identify hardware issues—even intermittent ones—then complete your repairs and verify that problems no longer exist. Service Center generates professional reports for your customers with your logo, technician and contact information, list of tests performed, actions taken to fix issues, as well as a complete system inventory that includes system model and serial number. The kit also offers Drive Erase that is certified NIST 800-88r1 compliant and free cloud reporting with optional remote diagnostics.
Service Center significantly advances the capabilities of the PC, Android, Chrome OS, and Mac diagnostic kit used for years by repair depots, manufacturers, computer repair shops and other professionals to troubleshoot hardware issues. Each new release brings the most comprehensive diagnostics and system information in the industry, enhanced to cover the latest hardware, platforms and chipsets.
Service Center provides four great diagnostic environments on a single USB key, allowing technicians easy access to Windows and Bootable Diagnostics — with Mac, Android, Chrome OS and full Windows 11 support. Snapshots that provide details of system changes can be included in Service Center's customizable reports (sample report), along with the system serial number, your company logo, and helpful reporting information.
Diagnostic sessions from all four testing environments are easily combined on the USB key to give your customer a complete picture of testing performed. The Multipurpose USB Device indicates test status and stores configuration files, customizable reports, system snapshots, your customized links, Drive Wipe options, and other useful information.
Service Center Remote
Move computer repair out of the shop and into the cloud with Service Center Remote. Available as a stand-alone service or used in conjunction with the Service Center 11 kit, Service Center Remote allows you to easily run secure remote hardware diagnostics and manage test reports from anywhere in the world, while providing seamless sharing of testing among team members. This means less time and money spent on traveling to your customers — freeing up valuable resources to do what your business does best.
If you are a small OEM, you may wish to explore our Toolbox product.