Factory

Discover the Power of Factory for Your Operations

PC-Doctor Factory is the complete diagnostic and drive erase solution for device manufacturers, assemblers, service centers, repair depots, and ITAD operations. Built for high-volume production and service environments, Factory streamlines workflows from incoming inspection to final system validation. With industry-leading hardware diagnostics, certified drive erase, and robust system information tools, Factory helps you improve product quality, reduce repair costs and troubleshooting times, and ensure data privacy compliance at scale.


This is PC-Doctor Factory

Factory delivers measurable value across key industries:

Manufacturers & Assemblers

  • Reduces Out-of-Box Failure (OOBF) rates by validating components and complete systems
  • Tests incoming parts and subassemblies
  • Conducts burn-in testing for headless units
  • Verifies correct system configuration post-assembly
  • Ensures defect-free systems before shipment

Discover how Factory powers smarter manufacturing and helps improve quality and efficiency: Watch the video now!

Service & Repair Centers

  • Detects system configuration changes across repair cycles
  • Boosts first-time fix rates and minimizes no-fault-found and looper cases
  • Quickly distinguishes hardware issues from software problems
  • Validates that repaired systems are properly configured
  • Confirms repaired systems are free of defects before return

See how Factory helps high-volume repair operations reduce repeat repairs and accelerate turnaround times: Watch the video now!

IT Asset Disposition

  • Detects and verifies all hardware components
  • Assesses device condition: functional, failing, or end-of-life
  • Performs secure drive erasure with professional certificates
  • Standardizes process consistency to boost throughput
  • Prepares systems for compliant resale or redeployment
Is your organization ready to try PC-Doctor Factory? Contact us today to setup a free evaluation.

The Features and Benefits of Factory

OOBF Rates

Reduces Out Of Box Failure (OOBF) rates by thoroughly testing components and entire systems.

Assurance

Ensures that each PC is built exactly as it is ordered.

Factory Testing & Audits

Time Savings

Dynamic maximum system load test completes 10 days of conventional burn-in testing in only 24 hours.

Factory Customer Satisfaction

Data

Well-structured data coupled with machine learning techniques to identify patterns and trends in your data set.

Factory Data

Customer Satisfaction

Increases customer satisfaction and brand value.

Factory Automation

Automation

Easily automates testing through test scripts and command line capabilities using either a GUI or CLI.

Factory Testing & Audits

Testing & Audits

Performs burn-in testing and quality audits.

Factory Testing & Audits

Standards

Easily integrates support for emerging standards in hardware development.

Factory Integration

Integration

Provides the flexibility to integrate your own custom diagnostics to run alongside PC-Doctor diagnostics.

Factory Drive Erase

Drive Erase

This certified compliant with IEEE 2883-2022 and NIST 800-88r1 solution for secure media sanitization is included for free with Bootable Diagnostics. Learn more about Factory Drive Erase


Key User Communities

  • PC manufacturers and OEMs, from specialized component makers to global multinationals
  • Brand-name PC suppliers sourcing from OEMs and contract manufacturers
  • System integrators, builders, and Value-Added Resellers (VARs)
  • IT service providers, asset disposition firms, and repair/support organizations
  • Retailers, resellers, and refurbishers of PCs and related devices
  • Manufacturers of medical, embedded, and other specialized devices using supported architectures

Workflow Management

Deploying PC-Doctor Factory typically requires integration within existing processes and workflows. While it is possible to launch the application and use its features via the GUI or CLI, there’s usually the need to automate the capturing of system information into a central repository. Doing this provides a consistent set of diagnostics for different device types, and the logic to make these various decision points based on Factory’s structured data output.

The Factory clients are fully scriptable, providing command-line control for all key features to allow both automation capabilities and the ability to integrate with your processes and workflows. Additionally, Factory offers the ability to integrate your own diagnostics to run alongside PC-Doctor diagnostics.


Data Management and Reporting

Each time the PC-Doctor Factory client is run, large amounts of important and beneficial data is generated. While this data can be saved in user-friendly formats like .html, the real power of Factory comes from its ability to provide well-structured data, which you can use to build out a database for collating data across devices. This allows the data to be queried and then converted into essential reports that can be used across an organization.

Building out the infrastructure necessary to store and process data, in addition to the time required to generate reports and gain actionable insights from this data, is time consuming and costly. At PC-Doctor, we have the expertise and infrastructure in place to manage your organization’s data across multiple locations and generate insightful reports that help drive actionable changes to your business. Additionally, we employ machine learning techniques to identify patterns and trends in your data set to provide proactive monitoring when atypical patterns appear.


Operating System Support

PC-Doctor Factory functions in stand-alone test environments in...

Windows & Windows PE

Linux
Factory Android Icon
Android
Factory ChromeOS Icon
ChromeOS
Bootable Diagnostics Icon
Bootable Diagnostics
Apple Mac Icon
Apple Mac
With the following operating system requirements and architecture support:
Operating SystemRequirementsArchitectures
Windows Support for Windows 10 and above, Windows Server 2012 R2 and above, and Windows PE/RE 10 and above AMD64/x86-64, ARM, ARM64/AARCH64
Linux Distributions based on 3.2 kernel and above with GCC 8.3 and glibc 2.19 AMD64/x86-64, ARM, ARM64/AARCH64
Distributions based on 3.2 kernel and above with GCC 8.3 and glibc 2.25 PowerPC
Android Support for Android 6.0 and above ARM, ARM64/AARCH64
ChromeOS Support for all versions of ChromeOS AMD64/x86-64, ARM, ARM64/AARCH64
Bootable Diagnostics PC-Doctor managed operating system based on Debian to diagnose devices without need for an installed operating system, including Intel-based Macs AMD64/x86-64

Factory In Action

The Factory UI is the same in Windows, Linux and ChromeOS.

Factory Home

Factory Home

Factory Scripts

Factory Scripts

Factory System Information

Factory System Information

Factory System Information - CLI (Windows)

Factory System Information CLI

Factory System Information Details

Factory System Information Details

Factory System Information Details - CLI (Windows)

Factory System Information Details CLI

Factory Test Progress

Factory Test Progress

Factory Test Progress - CLI (Windows)

Factory Test Progress CLI

Factory Test Results

Factory Test Results

Factory Test Results - CLI (Windows)

Factory Test Results

Factory Blue Screen Troubleshooter

Factory Blue Screen Troubleshooter

Factory Blue Screen Troubleshooter - CLI (Windows)

Factory Blue Screen Troubleshooter

Factory SMART Logs

Factory SMART Logs

Factory SMART Logs - CLI (Windows)

Factory SMART Logs CLI
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