Press Releases

Press Release

Kim McKay
Associate Director of Business Development & Solutions
PC-Doctor, Inc.
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+1 (775) 232-7411


PC-Doctor releases Service Center® 16 with support for the latest hardware platforms

PC-Doctor, Inc., the global leader in system health, released the latest version of its popular diagnostic toolkit: Service Center 16.

RENO, Nevada (July 18, 2023) – PC-Doctor, Inc., the global leader in PC, Android, Chrome OS, and Intel-based Mac system health technologies, today released the latest version of its popular diagnostic toolkit: Service Center 16.

Service Center is powered by the same technology used by the world’s largest original equipment manufacturers for over 30 years—now updated to cover the latest hardware components and platforms, including Windows 11 ARM and Android 13 support, improved support for the latest CPUs from Intel, AMD, and ARM, and a refresh of the drivers included in Service Center Bootable Diagnostics.

“Technicians have come to expect the annual Service Center release to provide improved hardware support with new diagnostics, improved driver support, and a general refresh of the diagnostics and system information gathering capabilities,” said Eric Goldman, Director of Programs, Products, and Support. “With Service Center 16, we’re also pleased to announce a complete UI framework overhaul, providing faster response times and cleaner UI rendering.”

PC-Doctor Service Center 16 includes these additional features and improvements:

  • Intel Raptor Lake, Raptor Lake S, Raptor Lake S-Refresh, and HX support
  • DDR5 SPD reporting support in Windows, and memory controller support for Intel Alder Lake and Tiger Lake CPUs
  • Additional support for Bluetooth audio endpoints, a new sound test parameter to control tested endpoints, with changed sound testing to default testing to connected endpoints
  • New Backlight Test and Matrix Multiplication Stress Test to Windows, Bootable Diagnostics, and ChromeOS
  • Ability to save diagnostics and system information reports to XML, and any report to PDF
  • General improvements for storage devices, batteries, network testing, touchscreens, and much more!

Existing Service Center 15 users can download this free update by visiting

PC-Doctor Service Center is available at and PC-Doctor Service Center Remote is available at

About PC-Doctor
Founded in 1993, PC-Doctor, Inc. is the global leader in PC and Android system health, and contextual messaging — offering the most comprehensive set of diagnostic, system information and software tools available. Our system health products optimize product quality, support, and service for the computer user, generating demonstrable savings for our customers. Several of the world's largest PC manufacturers are our clients, and they load tens of millions of copies of our software on their systems every year. For more information about PC-Doctor and its products, visit or call (866) 289-7237. International customers should call (775) 336-4000.


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All PC-Doctor products are protected by one or more of the following patents: 6,742,148; 6,792,562; 6,829,726; 7,036,129; 7,139,954; 7,155,645; 7,356,744. Other patents pending. All other brand and product names are registered trademarks, trademarks or servicemarks of their respective holders and are gratefully acknowledged. Product specifications subject to change without notice.