PC-Doctor Factory

Factory is the Leading Industry 4.0 Hardware Diagnostics Solution for Device Manufacturers, Assemblers, Service Centers, Repair Depots, & ITAD Operations

Factory is also helping forge a sustainable and planet-conscious future by testing the recycled and refurbished devices of the world.

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PC-Doctor Service Center

Proven All-in-One Hardware Diagnostics for PC, Mac, Android & ChromeOS

Service Center is the Trusted Choice for Computer Repair Techs, MSPs, IT Teams & System Recyclers.

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PC-Doctor Service Center Drive Erase

Erasing Hard Drives Shouldn't be Difficult.
Neither Should Pricing, Licensing, and Use.

Securely and easily erase multiple ATA, NVMe, eMMC, SAS drives with Drive Erase, all for under $100.

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Purpose

The purpose of this document is to provide details on restoring the Multipurpose USB Device (MUD) to factory defaults.

Description

Note: This process will destroy any data on the drive. Please save any necessary files such as test logs or results on the MUD to an alternate location prior to following this process.

  1. From within Windows on a known good PC, insert the Multipurpose USB Device into an available USB port.
  2. Insert the PC-Doctor Service Center Diagnostics DVD and wait for the autorun menu to appear. Note: If you have the optical drive's autorun feature disabled, you will need to browse to the Diagnostics CD and launch Setup.exe.
  3. From the menu, click on the option "More -- advanced options" and then select "Multipurpose USB Device Restore Tool" to reset the USB key to its original state.
    mudrestore

    If the problem is resolved, then the issue was likely caused by a missing or corrupted file. If you are unable to restore the device, or the issue continues after attempting to restore it, please contact PC-Doctor Technical Support here Tech Support.

The Industry’s Most Comprehensive Diagnostics

Best in class hardware diagnostics for servers, PCs, tablets, phones, medical devices, gaming consoles...virtually any device with an x86, ARM, and now Apple silicon “M” series processors.

Windows Diagnostics 200+ Windows
 
Android Diagnostics 50+ Android
 
Chromebook Diagnostics 150+ ChromeOS
 
Linux Diagnostics 150+ Linux
 
macOS Diagnostics 40+ macOS
PC-Doctor Cloud

PC-Doctor Cloud

The PC-Doctor Cloud provides a new set of powerful tools to store and analyze data touched by PC-Doctor. Test results, system information, hardware changes, and click streams are just a few of the items that can be uploaded to the cloud.

Robust data analytics provide a view of trends in hardware failures, application crashes and blue screens, that drive improvements in manufacturing, technical support, repair, refurbishment and recycling operations. Application click streams show user behavior within support tools.

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Big Data &
Cloud-Based
Analytics

PC-Doctor Lifecycle
PC-Doctor Lifecycle

The Lifecycle

Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.

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Let's discuss how our solutions can help you and your business.

Support Portal Looking for product support? Visit theSupport Portal.
Testimonials

Testimonials

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Trusted by

Thirdwave
Abaco / Ametek
Benchmark
Intel Software Partner
Fedex Supply Chain
Abbott
RTD Embedded Technologies
CSAT Solutions
Remarkets
Catena Technologies
Yokogawa
MBX Systems
Foxguard Solutions
Call Us 775-336-4000
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