PC-Doctor Factory

Factory: Hardware Diagnostics, Drive Erase & System Info for Manufacturers, Assemblers, Service Centers, Repair Depots & ITAD

Factory advances a sustainable future by verifying recycled and refurbished devices at scale.

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Yes! DOS is still supported in Service Center. Starting with Service Center 14 the MUD is divided into two partitions; a Legacy partition and a Primary partition. In order to use Service Center for DOS, you must switch the MUD over to the Legacy partition. The steps below describe how to switch partitions and enable the use of Service Center for DOS.

  1. From within Windows, connect the MUD to a USB port and run "Startup.exe"
  2. Click the toggle labeled "DOS Mode" to activate the Legacy partition
  3. You will now be prompted with a warning dialog that explains the partition switching process.
    NOTE: Only files in the Legacy partition will be accessible on the Multipurpose USB Device after the operation completes.
  4. After the MUD has been switched to the Legacy partition, you can relaunch "Setup.exe" from the MUD to verify that the "DOS Mode" toggle is now on.
  5. You can now boot Legacy BIOS systems and UEFI systems with CSM support from the MUD to run Service Center for DOS.

In order to use Service Center for Windows, Bootable, Android or Chrome OS, you will need to repeat the steps above to disable "DOS Mode" and switch the MUD back to the Primary partition.

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Best in class hardware diagnostics for servers, PCs, tablets, phones, medical devices, gaming consoles...virtually any device with an x86, ARM, and now Apple silicon “M” series processors.

Windows Diagnostics 200+ Windows
 
Android Diagnostics 50+ Android
 
Chromebook Diagnostics 150+ ChromeOS
 
Linux Diagnostics 150+ Linux
 
macOS Diagnostics 40+ macOS
PC-Doctor Cloud

PC-Doctor Cloud

The PC-Doctor Cloud provides a new set of powerful tools to store and analyze data touched by PC-Doctor. Test results, system information, hardware changes, and click streams are just a few of the items that can be uploaded to the cloud.

Robust data analytics provide a view of trends in hardware failures, application crashes and blue screens, that drive improvements in manufacturing, technical support, repair, refurbishment and recycling operations. Application click streams show user behavior within support tools.

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Big Data &
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Analytics

PC-Doctor Lifecycle
PC-Doctor Lifecycle

The Lifecycle

Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.

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