PC-Doctor Factory

Factory: Hardware Diagnostics, Drive Erase & System Info for Manufacturers, Assemblers, Service Centers, Repair Depots & ITAD

Factory advances a sustainable future by verifying recycled and refurbished devices at scale.

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Some Intel RST RAID arrays are not supported in Linux. Our Drive Erase environment come with the driver needed for Intel RST, however due to the way that RST is implemented and works, drives are not always detectable.

This is because RST RAID re-maps the disks from the PCI space into AHCI PCI, thus making the disks "disappear" from the system. In other words, Drive Erase can detect that the drives are connected, but that they are remapped into a RAID configuration. In order to run erasure on a drive, Drive Erase needs direct access to the device. RAID prevents direct access and instead creates a storage pool. The RST RAID then handles where and how data is written and to which disk, thus preventing direct access to the media.

The recommended settings by Intel and the Linux community are to set the disks in AHCI mode.

The Industry’s Most Comprehensive Diagnostics

Best in class hardware diagnostics for servers, PCs, tablets, phones, medical devices, gaming consoles...virtually any device with an x86, ARM, and now Apple silicon “M” series processors.

Windows Diagnostics 200+ Windows
 
Android Diagnostics 50+ Android
 
Chromebook Diagnostics 150+ ChromeOS
 
Linux Diagnostics 150+ Linux
 
macOS Diagnostics 40+ macOS
PC-Doctor Cloud

PC-Doctor Cloud

The PC-Doctor Cloud provides a new set of powerful tools to store and analyze data touched by PC-Doctor. Test results, system information, hardware changes, and click streams are just a few of the items that can be uploaded to the cloud.

Robust data analytics provide a view of trends in hardware failures, application crashes and blue screens, that drive improvements in manufacturing, technical support, repair, refurbishment and recycling operations. Application click streams show user behavior within support tools.

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Big Data &
Cloud-Based
Analytics

PC-Doctor Lifecycle
PC-Doctor Lifecycle

The Lifecycle

Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.

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