PC-Doctor Factory

Factory is the Leading Industry 4.0 Hardware Diagnostics Solution for Device Manufacturers, Assemblers, Service Centers, Repair Depots, & ITAD Operations

Factory is also helping forge a sustainable and planet-conscious future by testing the recycled and refurbished devices of the world.

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PC-Doctor Service Center

Proven All-in-One Hardware Diagnostics for PC, Mac, Android & ChromeOS

Service Center is the Trusted Choice for Computer Repair Techs, MSPs, IT Teams & System Recyclers.

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PC-Doctor Service Center Drive Erase

Erasing Hard Drives Shouldn't be Difficult.
Neither Should Pricing, Licensing, and Use.

Securely and easily erase multiple ATA, NVMe, eMMC, SAS drives with Drive Erase, all for under $100.

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The Diagnostics DVD provides a physical backup of the Service Center software found on the Multipurpose USB Device. It can be used to upgrade or downgrade the Service Center version on a Multipurpose USB Device, or restore a Multipurpose USB Device in case of device corruption or failure. The Diagnostics DVD is also available for download as a disc image ISO file at https://www.pcdservicecenter.com/downloads.

Using the Service Center Disc Image ISO file

The easiest method to perform a Multipurpose USB Device Restore operation is using the Service Center disc image ISO file. 

  1. Download the Service Center disc image ISO file from https://www.pcdservicecenter.com/downloads.
  2. On Windows 10 or Windows 11, right-click on the ISO file and select Open with > Windows Explorer.
    ISO right click open with windows explorer
  3. This mounts the ISO disc image to a Windows drive letter and navigates Windows Explorer to that drive letter.
  4. Double-click Setup.exe to launch the Service Center Menu, and then select Multipurpose USB Device Restore Tool.
    setup menu mud restore tool option
  5. Follow the on-screen prompts to walk through the Multipurpose USB Device Restore Tool.

Using the Service Center Diagnostics DVD

The alternate method to perform a Multipurpose USB Device Restore operation is the Service Center Diagnostics DVD. 

  1. Insert the Diagnostics into the DVD drive, and then open Windows Explorer and navigate to the DVD drive.
  2. Double-click Setup.exe to launch the Service Center Menu, and then select Multipurpose USB Device Restore Tool.
    setup menu mud restore tool option
  3. Follow the on-screen prompts to walk through the Multipurpose USB Device Restore Tool.

Creating a Service Center Diagnostics DVD

To create a Service Center Diagnostics DVD from the Service Center disc image ISO file using CDBurnerXP.

  1. Download the Service Center disc image ISO file from https://www.pcdservicecenter.com/downloads.
  2. Download CDBurnerXP from https://cdburnerxp.se/en/download and install with default installation options.
  3. Insert a blank 4.7 GB DVD+R, DVD-R, DVD+RW, or DVD-RW into the DVD drive.
  4. Launch CDBurnerXP and select Burn ISO image. 
    cdburner1
  5. On the Burn ISO Image screen, use the Browser button to navigate to the Service Center disc image ISO file, and then click Burn disc button to create the Service Center Diagnostics DVD.
    cdburner2

    The Industry’s Most Comprehensive Diagnostics

    Best in class hardware diagnostics for servers, PCs, tablets, phones, medical devices, gaming consoles...virtually any device with an x86, ARM, and now Apple silicon “M” series processors.

    Windows Diagnostics 200+ Windows
     
    Android Diagnostics 50+ Android
     
    Chromebook Diagnostics 150+ ChromeOS
     
    Linux Diagnostics 150+ Linux
     
    macOS Diagnostics 40+ macOS
    PC-Doctor Cloud

    PC-Doctor Cloud

    The PC-Doctor Cloud provides a new set of powerful tools to store and analyze data touched by PC-Doctor. Test results, system information, hardware changes, and click streams are just a few of the items that can be uploaded to the cloud.

    Robust data analytics provide a view of trends in hardware failures, application crashes and blue screens, that drive improvements in manufacturing, technical support, repair, refurbishment and recycling operations. Application click streams show user behavior within support tools.

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    Big Data &
    Cloud-Based
    Analytics

    PC-Doctor Lifecycle
    PC-Doctor Lifecycle

    The Lifecycle

    Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.

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