PC-Doctor Factory

Factory: Hardware Diagnostics, Drive Erase & System Info for Manufacturers, Assemblers, Service Centers, Repair Depots & ITAD

Factory advances a sustainable future by verifying recycled and refurbished devices at scale.

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In some rare cases you may find that Service Center is giving you the option to run the 'Lid Sensor Test' on a Tablet, despite the fact that this test is meant only to enumerate on laptops that have the capability of opening/closing the lid. Since the Lid Sensor Test is available to run as a test, it won't provide any benefit when using it on a tablet. In this case, it be best that you simply ignore this entry if it is present.

After researching the root of the issue, it appears that on these tablets the manufacturer is using a certain firmware which causes the Tablet's BIOS to report it as a laptop.

Due to the nature of the issue, we are unable to provide a fix at this time, but look forward to addressing it in future versions. We apologize for any inconvenience.

The Industry’s Most Comprehensive Diagnostics

Best in class hardware diagnostics for servers, PCs, tablets, phones, medical devices, gaming consoles...virtually any device with an x86, ARM, and now Apple silicon “M” series processors.

Windows Diagnostics 200+ Windows
 
Android Diagnostics 50+ Android
 
Chromebook Diagnostics 150+ ChromeOS
 
Linux Diagnostics 150+ Linux
 
macOS Diagnostics 40+ macOS
PC-Doctor Cloud

PC-Doctor Cloud

The PC-Doctor Cloud provides a new set of powerful tools to store and analyze data touched by PC-Doctor. Test results, system information, hardware changes, and click streams are just a few of the items that can be uploaded to the cloud.

Robust data analytics provide a view of trends in hardware failures, application crashes and blue screens, that drive improvements in manufacturing, technical support, repair, refurbishment and recycling operations. Application click streams show user behavior within support tools.

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Big Data &
Cloud-Based
Analytics

PC-Doctor Lifecycle
PC-Doctor Lifecycle

The Lifecycle

Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.

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