PC-Doctor Factory

Factory: Hardware Diagnostics, Drive Erase & System Info for Manufacturers, Assemblers, Service Centers, Repair Depots & ITAD

Factory advances a sustainable future by verifying recycled and refurbished devices at scale.

Learn More

Purpose

The purpose of this document is to provide instructions on altering the timeout value when booting from the Multipurpose USB Device (MUD). This alteration is useful if you wish to have the diagnostics start without waiting for the timeout value to be reached, which is 20 seconds by default.

Description

  1. Insert the PC-Doctor Service Center MUD into a Windows machine. This will allow you to access the configuration files on the device.
  2. Open the MUD and navigate to the \isolinux directory within Windows Explorer and select the following files, right click and select ‘edit’ using a text editor:

    live_486.cfg
    live_686-pae.cfg
    live_amd64.cfg

    Note: You may use any text editor you wish, Notepad++ was used by PC-Doctor to create this set of instructions.
    autobootchg
  3. Upon opening each of these files locate the 'timeout' value. This should be set at ‘200’ by default which equates to 20 seconds. You can alter this value to whichever timeout value best suits your environment. Please keep in mind you will need to alter this value in each of the three files.
    timeout

    Upon saving the changes, this modification will have the DOS diagnostics launch upon the new timeout value.

Additional Information

Note: Should the USB device need to be restored these modifications will not carry over. They will have to be manually implemented once again.

The Industry’s Most Comprehensive Diagnostics

Best in class hardware diagnostics for servers, PCs, tablets, phones, medical devices, gaming consoles...virtually any device with an x86, ARM, and now Apple silicon “M” series processors.

Windows Diagnostics 200+ Windows
 
Android Diagnostics 50+ Android
 
Chromebook Diagnostics 150+ ChromeOS
 
Linux Diagnostics 150+ Linux
 
macOS Diagnostics 40+ macOS
PC-Doctor Cloud

PC-Doctor Cloud

The PC-Doctor Cloud provides a new set of powerful tools to store and analyze data touched by PC-Doctor. Test results, system information, hardware changes, and click streams are just a few of the items that can be uploaded to the cloud.

Robust data analytics provide a view of trends in hardware failures, application crashes and blue screens, that drive improvements in manufacturing, technical support, repair, refurbishment and recycling operations. Application click streams show user behavior within support tools.

Learn More

Big Data &
Cloud-Based
Analytics

PC-Doctor Lifecycle
PC-Doctor Lifecycle

The Lifecycle

Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.

Learn More
Contact Us

Let's Talk

Let's discuss how our solutions can help you and your business.

Support Portal Looking for product support? Visit theSupport Portal.
Your inquiry could not be saved. Please try again.
Thank you for your interest in PC-Doctor! You should receive a response from us within the next 72 hours.
The SMS field must contain between 6 and 19 digits and include the country code without using +/0 (e.g. 1xxxxxxxxxx for the United States)
?
 
Testimonials

Testimonials

Read what the people that love us have to say.

Trusted by

Thirdwave
Abaco / Ametek
Benchmark
Intel Software Partner
Fedex Supply Chain
Abbott
RTD Embedded Technologies
CSAT Solutions
Catena Technologies
Yokogawa
MBX Systems
Foxguard Solutions
Call Us 775-336-4000
Email UsThis email address is being protected from spambots. You need JavaScript enabled to view it.