PC-Doctor Factory

Factory is the Leading Industry 4.0 Hardware Diagnostics Solution for Device Manufacturers, Assemblers, Service Centers, Repair Depots, & ITAD Operations

Factory is also helping forge a sustainable and planet-conscious future by testing the recycled and refurbished devices of the world.

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PC-Doctor Service Center

Proven All-in-One Hardware Diagnostics for PC, Mac, Android & ChromeOS

Service Center is the Trusted Choice for Computer Repair Techs, MSPs, IT Teams & System Recyclers.

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PC-Doctor Service Center Drive Erase

Erasing Hard Drives Shouldn't be Difficult.
Neither Should Pricing, Licensing, and Use.

Securely and easily erase multiple ATA, NVMe, eMMC, SAS drives with Drive Erase, all for under $100.

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Purpose

The purpose of this document is to provide information on the PC-Doctor Network Loopback Adapter.

Description

The network loopback adapter is designed to loop incoming data back to the network port and can be used to run the Network External Loopback Test in Service Center for Windows and Bootable Diagnostics. To use the loopback adapter, attach it directly to the systems NIC (Network Interface Card). The adapter can be seen below:

netLB

Additional Information

The Network Loopback Adapter does not support Gigabit communication, and will require the network adapter to be configured for 10/100 Megabit speed. 

The network adapter must be set to 10 Mbps or 100 Mbps in order to receive accurate results for the Network External Loopback Test in Service Center for Windows.
1. Open the Windows Control Panel.
2. Select Network Connections:
   a) In Windows XP, click Network Connections.
   b) In Windows Vista or Windows 7, access the Start menu, and use the search box to find Network Connections.
   c) In the Windows 8, 8.1, or 10 Modern UI move the mouse to the right hand side of the UI, click the Search Icon, Select the Settings Tile, and use the search box to find Network Connections.
3. Right-click the connection and click Properties.
4. Click the Configure... button.
5. On the Advanced tab, change the value of the Speed & Duplex property to 10 or 100 Mbps with Half or Full Duplex.
6. Click the OK button and then run the test.

The Industry’s Most Comprehensive Diagnostics

Best in class hardware diagnostics for servers, PCs, tablets, phones, medical devices, gaming consoles...virtually any device with an x86, ARM, and now Apple silicon “M” series processors.

Windows Diagnostics 200+ Windows
 
Android Diagnostics 50+ Android
 
Chromebook Diagnostics 150+ ChromeOS
 
Linux Diagnostics 150+ Linux
 
macOS Diagnostics 40+ macOS
PC-Doctor Cloud

PC-Doctor Cloud

The PC-Doctor Cloud provides a new set of powerful tools to store and analyze data touched by PC-Doctor. Test results, system information, hardware changes, and click streams are just a few of the items that can be uploaded to the cloud.

Robust data analytics provide a view of trends in hardware failures, application crashes and blue screens, that drive improvements in manufacturing, technical support, repair, refurbishment and recycling operations. Application click streams show user behavior within support tools.

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Big Data &
Cloud-Based
Analytics

PC-Doctor Lifecycle
PC-Doctor Lifecycle

The Lifecycle

Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.

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