PC-Doctor Factory

Factory: Hardware Diagnostics, Drive Erase & System Info for Manufacturers, Assemblers, Service Centers, Repair Depots & ITAD

Factory advances a sustainable future by verifying recycled and refurbished devices at scale.

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Purpose

The purpose of this document is to provide instructions on setting the network adapter speed within Windows in order to utilize the Network External Loopback Test and Network Loopback adapter.

Description

Note: The network adapter must be set to 10 Mbps or 100 Mbps in order to receive accurate results for the Network External Loopback Test in Service Center for Windows.

  1. Open the Windows Control Panel.
  2. Select Network Connections.
    1. In Windows XP, click Network Connections.
    2. In Windows Vista or Windows 7, access the Start menu, and use the search box to find Network Connections.
    3. In the Windows 8, 8.1, or 10 Modern UI move the mouse to the right hand side of the UI, click the Search Icon, Select the Settings Tile, and use the search box to find Network Connections.
  3. Right click the connection and click ‘Properties’.
  4. Click the ‘Configure…’ button.
  5. On the ‘Advanced’ tab, change the value of the Speed & Duplex property to 10 ot 100 Mbps with Half or Full Duplex.
  6. Click ‘OK’ and then run the test.

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PC-Doctor Cloud

PC-Doctor Cloud

The PC-Doctor Cloud provides a new set of powerful tools to store and analyze data touched by PC-Doctor. Test results, system information, hardware changes, and click streams are just a few of the items that can be uploaded to the cloud.

Robust data analytics provide a view of trends in hardware failures, application crashes and blue screens, that drive improvements in manufacturing, technical support, repair, refurbishment and recycling operations. Application click streams show user behavior within support tools.

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PC-Doctor Lifecycle
PC-Doctor Lifecycle

The Lifecycle

Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.

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