PC-Doctor Factory

Factory: Hardware Diagnostics, Drive Erase & System Info for Manufacturers, Assemblers, Service Centers, Repair Depots & ITAD

Factory advances a sustainable future by verifying recycled and refurbished devices at scale.

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Purpose

The purpose of this document is to outline the tabs within PC-Doctor Service Center which server as menus for each component within the software.

Description

Below is a screenshot of the available tabs within PC-Doctor Service Center.

tabs

Each of the tabs or menus are described in detail below:

Home – The ‘Home’ tab provides quick access to five predefined diagnostic tests, direct access to ‘My Top Links’ and a summary of System Information.

Diagnostics and Tools - The ‘Diagnostics and Tools’ tab is the primary access to running ad hoc diagnostics and accessing any relevant systems tools. For additional information on utilizing this tab please see How To Use The Diagnostics And Tools Tab within Service Center.

Script Editor – The ‘Script Editor’ tab is used to create and run test scripts. This tab is not used for ad hoc testing. For additional information on utilizing this tab please see Script Editor.

System Information – The ‘System Information’ tab provides comprehensive information about the PC hardware configuration and Windows events including operating system crashes (BSOD), application crashes, and device manager issues. For additional information on this tab please see System Information.

Reports – The ‘Reports’ tab provides the ability to save and print system information, test information, and snapshot comparisons. This tab also includes the ability to create a custom header for use with the reports. For additional information on this tab please see Reports.

My Links – The ‘My Links’ tab provides links to local applications, test scripts, and resources on the Internet. You can add, edit, or delete links at any time. For additional information on this tab please see My Links.

The Industry’s Most Comprehensive Diagnostics

Best in class hardware diagnostics for servers, PCs, tablets, phones, medical devices, gaming consoles...virtually any device with an x86, ARM, and now Apple silicon “M” series processors.

Windows Diagnostics 200+ Windows
 
Android Diagnostics 50+ Android
 
Chromebook Diagnostics 150+ ChromeOS
 
Linux Diagnostics 150+ Linux
 
macOS Diagnostics 40+ macOS
PC-Doctor Cloud

PC-Doctor Cloud

The PC-Doctor Cloud provides a new set of powerful tools to store and analyze data touched by PC-Doctor. Test results, system information, hardware changes, and click streams are just a few of the items that can be uploaded to the cloud.

Robust data analytics provide a view of trends in hardware failures, application crashes and blue screens, that drive improvements in manufacturing, technical support, repair, refurbishment and recycling operations. Application click streams show user behavior within support tools.

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Big Data &
Cloud-Based
Analytics

PC-Doctor Lifecycle
PC-Doctor Lifecycle

The Lifecycle

Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.

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