Senior Manager of Enterprise Accounts & Solutions
+1 (775) 232-7411
FOR IMMEDIATE RELEASE
PC-Doctor Service Center™ 6 Is First Repair Tech Solution Ready For Vista
Industry’s Most Complete, Up-to-Date Solution Offers Same Fast, Accurate Diagnostics as Flagship Bundled Products
RENO, Nev. (Feb. 27, 2007) — PC-Doctor Inc. (www.pc-doctor.com) today announced the first integrated suite of hardware diagnostics, system information tools and test devices for personal computers that supports the newly introduced Microsoft Windows Vista operating system.
Available now from the global leader in PC hardware health, PC-Doctor Service Center™ 6 is a complete and up-to-date solution used by service technicians, repair depots, IT organizations and others who are responsible for fixing and supporting PCs. In addition to its support for Windows Vista, the solution supports earlier versions of the Microsoft operating system and also includes bootable low-level diagnostics that can be used without Windows and even without a hard drive.
Service Center 6 is based on the same flagship diagnostic tests and system information tools that HP, Lenovo and others use to assure manufacturing quality and also bundle on their systems to support end-users. It is designed to help reduce the cost of service delivery by shortening repair times, improving first-time-fix rates, cutting no-trouble-found rates on components, and eliminating wasteful part-swapping.
It also includes powerful scripting capabilities and additional tools that system builders, hobbyists and other low-volume PC makers can use to cut out-of-box-failure rates on systems before they are put into use.
The 300-plus diagnostic tests and comprehensive system information in Service Center 6 are available in about 10 seconds, and are accessed through an easy-to-use, intuitive graphical user interface. In addition to diagnostics that run in Windows Vista, XP, Server 2003 and 2000, Service Center 6 includes low-level diagnostics, based on DOS, which can be booted from the Diagnostic CD or from the new Multipurpose USB Device when Windows is unavailable.
Based on patented PC-Doctor technology, the new Multipurpose USB Device also provides test progress indicators, which is ideal for testing multiple systems using a Keyboard, Video, Mouse (KVM) switch, and acts as a USB test device. Other hardware test devices in the kit include PCI POST card, power supply tester, network loopback device, and test devices for game, serial, audio, and parallel ports.
Once the diagnostics have been run, the software can print a report that details devices tested and test results, which helps increase customer satisfaction by improving user confidence in repairs.
Price and Availability
Service Center 6 is available now in English for $399 from the company’s online store (www.pc-doctorstore.com) or by phoning (866) 289-7237; it also is available from authorized PC-Doctor resellers in North America: Software House International, Software Plus, ASAP Software and Metafore IT Solutions. Contact
A Japanese version of Service Center 6 is scheduled to be available in late March.
Founded in 1993, PC-Doctor, Inc. is the global leader in PC and Android system health, and contextual messaging — offering the most comprehensive set of diagnostic, system information and software tools available. Our system health products optimize product quality, support, and service for the computer user, generating demonstrable savings for our customers. Several of the world's largest PC manufacturers are our clients, and they load tens of millions of copies of our software on their systems every year. For more information about PC-Doctor and its products, visit www.pc-doctor.com or call (866) 289-7237. International customers should call (775) 336-4000.
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All PC-Doctor products are protected by one or more of the following patents: 6,742,148; 6,792,562; 6,829,726; 7,036,129; 7,139,954; 7,155,645; 7,356,744. Other patents pending. All other brand and product names are registered trademarks, trademarks or servicemarks of their respective holders and are gratefully acknowledged. Product specifications subject to change without notice.