Press Releases

Press Release

Kim McKay
Senior Manager of Enterprise Accounts & Solutions
PC-Doctor, Inc.
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+1 (775) 232-7411


PC-Doctor, Inc. Announces Diagnostic Support for Microsoft Windows PE
New OS Support Allows Test of Hardware in Pre-Boot Mode

INTEL DEVELOPER FORUM, Taiwan (April 10-11, 2006) — PC-Doctor, Inc. today announced availability of diagnostics for the Microsoft Windows® Preinstallation Environment (Windows PE), which expands the choice of test environments available to factories, service organizations, end-users and others.

PC-Doctor for Windows PE diagnostics do not rely on the installed operating system and can be used to test hardware when the main operating system is corrupt or unavailable, even without a hard drive or other storage device.

"Windows PE is an important alternative to DOS as a diagnostic environment," said Ken Sheppard, PC-Doctor’s chief technology officer. "It’s another solution that can reduce warranty costs for manufacturers through reductions of No Trouble Found (NTF) returns and Out Of Box Failures (OOBFs). Additionally, it can be used by service technicians and call center representatives to reduce the time it takes to diagnose a problem and improve first-time-fix rates."

PC-Doctor for Windows PE diagnostics is part of PC-Doctor’s family of pre-boot diagnostic products, which also includes DOS-based products. "Windows PE expands our product offering and gives our customers an additional avenue for diagnostic support in the pre-boot mode," said Doug van Aman, PC-Doctor’s chief marketing officer. "We will continue to support DOS because it continues to be an important test environment for our customers."

About PC-Doctor
Founded in 1993, PC-Doctor, Inc. is the global leader in PC and Android system health, and contextual messaging — offering the most comprehensive set of diagnostic, system information and software tools available. Our system health products optimize product quality, support, and service for the computer user, generating demonstrable savings for our customers. Several of the world's largest PC manufacturers are our clients, and they load tens of millions of copies of our software on their systems every year. For more information about PC-Doctor and its products, visit or call (866) 289-7237. International customers should call (775) 336-4000.


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All PC-Doctor products are protected by one or more of the following patents: 6,742,148; 6,792,562; 6,829,726; 7,036,129; 7,139,954; 7,155,645; 7,356,744. Other patents pending. All other brand and product names are registered trademarks, trademarks or servicemarks of their respective holders and are gratefully acknowledged. Product specifications subject to change without notice.