PC-Doctor Factory

Factory is the Leading Industry 4.0 Hardware Diagnostics Solution for Device Manufacturers, Assemblers, Service Centers, Repair Depots, & ITAD Operations

Factory is also helping forge a sustainable and planet-conscious future by testing the recycled and refurbished devices of the world.

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PC-Doctor Service Center

The World's #1 PC, Android, Mac & ChromeOS Hardware Diagnostic Toolkit

Service Center is used by repair technicians, service professionals, IT departments, hobbyists and more.

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PC-Doctor Service Center Drive Erase

Erasing Hard Drives Shouldn't be Difficult.
Neither Should Pricing, Licensing, and Use.

Securely and easily erase multiple ATA, NVMe, eMMC, SAS drives with Drive Erase, all for under $100.

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Service Center

# Article Title
21 My Multipurpose USB Device is corrupt. How do I fix it?
22 Service Center states you must connect the Multipurpose USB Device but it is already connected.
23 What do I need to do to configure my system to boot from USB?
24 When I compare a system information gathered from BIOS with system information gathered from SMBIOS, they are substantially different. Is one more accurate than the other?
25 When I plug the Multipurpose USB Device in, the LEDs flicker but nothing happens and the system never boots. What is wrong?
26 When I plugged the Multipurpose USB Device into my system, the green light illuminated but so did the yellow light without running any tests. What does this mean?
27 Where can I find BIOS Post codes for use with the PCI POST Card?
28 While running Surface Scan Hard Disk, the computer was powered down and some data on the hard disk was lost. What happened?
29 Why does Service Center slow to a crawl when I try to run tests in parallel?
30 How do I know which version I have?
31 How will I find out about new updates?
32 I found a bug in PC-Doctor. How can I report it? How can I get it fixed?
33 If I can boot the system to Windows, the system is probably OK. Why have diagnostics?
34 PC-Doctor has no test for a device in my computer. Will you offer a test in the future?
35 What causes the message: "This version of PC-Doctor is not licensed for this machine", "This product is not licensed for this computer" "This program intended for (X computer manufacturer) computers only. Contact PC-Doctor...", or similar messages?
36 What does PC-Doctor error code "nnn" mean?
37 I am unable to restore or upgrade MUD on Windows 10 – Unknown Error Occurred
38 Service Center doesn’t recognize or will not test my fingerprint reader.
39 Mac keyboard and touchpad do not function when booting Service Center
40 How to restore, upgrade, or downgrade a Multipurpose USB Device

The Industry’s Most Comprehensive Diagnostics

Best in class hardware diagnostics for servers, PCs, tablets, phones, medical devices, gaming consoles...virtually any device with an x86 or ARM processor.

Windows Diagnostics 300+ Windows
 
Android Diagnostics 65+ Android
 
Chromebook Diagnostics 150+ ChromeOS
 
Linux Diagnostics 200+ Linux
PC-Doctor Cloud

PC-Doctor Cloud

The PC-Doctor Cloud provides a new set of powerful tools to store and analyze data touched by PC-Doctor. Test results, system information, hardware changes, and click streams are just a few of the items that can be uploaded to the cloud.

Robust data analytics provide a view of trends in hardware failures, application crashes and blue screens, that drive improvements in manufacturing, technical support, repair, refurbishment and recycling operations. Application click streams show user behavior within support tools.

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Big Data &
Cloud-Based
Analytics

PC-Doctor Lifecycle
PC-Doctor Lifecycle

The Lifecycle

Key to PC-Doctor’s success is a uniform nucleus of diagnostic tests and system information tools, called the Modular Core Technology (MCT™). This technology delivers diagnostic consistency and continuity across the design, manufacturing, support, and service phases of the lifecycle. With the addition of PC-Doctor’s Cloud capabilities, experience efficient and timely data analytics for practical application in each phase.

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Let's Talk

Let's discuss how our solutions can help you and your business.

Support Portal Looking for product support? Visit the Support Portal.
Testimonials

Testimonials

Read what the people that love us have to say.

Trusted by

Thirdwave
Abaco / Ametek
Benchmark
Intel Software Partner
Fedex Supply Chain
Abbott
RTD Embedded Technologies
CSAT Solutions
Remarkets
Catena Technologies
Yokogawa
MBX Systems
Foxguard Solutions
Call Us 775-336-4000
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