Factory

What can Factory do for your organization?

PC-Doctor Factory is the complete diagnostic solution for device manufacturers and assemblers, as well as service centers, repair depots, and ITAD operations. Designed for the rigorous demands of volume manufacturing or service environments, PC-Doctor Factory streamlines processes from incoming inspection to final systems test using industry-leading hardware diagnostics and system information tools. PC-Doctor Factory dramatically improves product quality, and reduces troubleshooting time and repair costs.


This is PC-Doctor Factory

Factory provides benefits in the following operations.

Manufacturers & Assemblers

  • Reduces Out Of Box Failure (OOBF) rates by thoroughly testing components and entire systems
  • Tests incoming parts and subassemblies
  • Conducts burn-in testing for headless units
  • Confirms that assembled systems are correctly configured
  • Ensures systems are free of defects before delivery

Service & Repair Centers

  • Identifies changes in system configurations
  • Improves first-time fix rates, reducing loopers and no-fault found
  • Quickly differentiates hardware problems from software problems
  • Confirms that repaired systems are correctly configured
  • Ensures repaired systems are free of defects before return to owners

IT Asset Disposition

  • Verifies all system components are present
  • Qualifies devices are functional, failing, or end-of-life
  • Securely erases drives and creates professional certificates
  • Improves throughput with process consistency
  • Ensures systems are ready for resale or re-use
Is your organization ready to try PC-Doctor Factory? Contact us today to setup a free evaluation.

Key User Communities

  • PC manufacturers and Original Equipment Manufacturers (OEMs) from small component and subsystem makers to global multinationals
  • Name-brand PC product suppliers sourcing from OEMs and contract manufacturers
  • System integrators, system builders, and Value-Added Resellers (VARs)
  • IT service providers and asset disposition, service and support organizations
  • PC and PC-related device retailers, resellers and refurbishers
  • Medical, embedded, or any other niche device using a supported architecture

Operating System Support

PC-Doctor Factory functions in stand-alone test environments in...
Factory Windows Icon
Windows & Windows PE
Factory Linux Icon
Linux
Factory Android Icon
Android
Factory ChromeOS Icon
ChromeOS
Bootable Diagnostics Icon
Bootable Diagnostics
Apple Mac Icon
Apple Mac
With the following operating system requirements and architecture support:
Operating SystemRequirementsArchitectures
Windows Support for Windows 10 and above, Windows Server 2012 R2 and above, and Windows PE/RE 10 and above AMD64/x86-64, ARM, ARM64/AARCH64
Linux Distributions based on 3.2 kernel and above with GCC 8.3 and glibc 2.19 AMD64/x86-64, ARM, ARM64/AARCH64
Distributions based on 3.2 kernel and above with GCC 8.3 and glibc 2.25 PowerPC
Android Support for Android 6.0 and above ARM, ARM64/AARCH64
ChromeOS Support for all versions of ChromeOS AMD64/x86-64, ARM, ARM64/AARCH64
Bootable Diagnostics PC-Doctor managed operating system based on Debian to diagnose devices without need for an installed operating system, including Intel-based Macs AMD64/x86-64

The Features and Benefits of Factory

Factory Out of Box Failures

OOBF Rates

Reduces Out Of Box Failure (OOBF) rates by thoroughly testing components and entire systems.

Factory Assurance

Assurance

Ensures that each PC is built exactly as it is ordered.

Factory Testing & Audits

Time Savings

Dynamic maximum system load test completes 10 days of conventional burn-in testing in only 24 hours.

Factory Customer Satisfaction

Data

Well-structured data coupled with machine learning techniques to identify patterns and trends in your data set.

Factory Data

Customer Satisfaction

Increases customer satisfaction and brand value.

Factory Automation

Automation

Easily automates testing through test scripts and command line capabilities using either a GUI or CLI.

Factory Testing & Audits

Testing & Audits

Performs burn-in testing and quality audits.

Factory Testing & Audits

Standards

Easily integrates support for emerging standards in hardware development.

Factory Integration

Integration

Provides the flexibility to integrate your own custom diagnostics to run alongside PC-Doctor diagnostics.

Factory Drive Erase

Drive Erase

This certified NIST 800-88r1 compliant solution for media sanitization is included for free with Bootable Diagnostics. Learn more about Factory Drive Erase


Workflow Management

Deploying PC-Doctor Factory typically requires integration within existing processes and workflows. While it is possible to launch the application and use its features via the GUI or CLI, there’s usually the need to automate the capturing of system information into a central repository. Doing this provides a consistent set of diagnostics for different device types, and the logic to make these various decision points based on Factory’s structured data output.

The Factory clients are fully scriptable, providing command-line control for all key features to allow both automation capabilities and the ability to integrate with your processes and workflows. Additionally, Factory offers the ability to integrate your own diagnostics to run alongside PC-Doctor diagnostics.

Factory Workflow Management

Data Management and Reporting

Factory Data Management Reporting

Each time the PC-Doctor Factory client is run, large amounts of important and beneficial data is generated. While this data can be saved in user-friendly formats like .html, the real power of Factory comes from its ability to provide well-structured data, which you can use to build out a database for collating data across devices. This allows the data to be queried and then converted into essential reports that can be used across an organization.

Building out the infrastructure necessary to store and process data, in addition to the time required to generate reports and gain actionable insights from this data, is time consuming and costly. At PC-Doctor, we have the expertise and infrastructure in place to manage your organization’s data across multiple locations and generate insightful reports that help drive actionable changes to your business. Additionally, we employ machine learning techniques to identify patterns and trends in your data set to provide proactive monitoring when atypical patterns appear.

Factory In Action

The Factory UI is the same in Windows, Linux and ChromeOS.

Factory Home

Factory Home

Factory Scripts

Factory Scripts

Factory System Information

Factory System Information

Factory System Information - CLI (Windows)

Factory System Information CLI

Factory System Information Details

Factory System Information Details

Factory System Information Details - CLI (Windows)

Factory System Information Details CLI

Factory Test Progress

Factory Test Progress

Factory Test Progress - CLI (Windows)

Factory Test Progress CLI

Factory Test Results

Factory Test Results

Factory Test Results - CLI (Windows)

Factory Test Results

Factory Blue Screen Troubleshooter

Factory Blue Screen Troubleshooter

Factory Blue Screen Troubleshooter - CLI (Windows)

Factory Blue Screen Troubleshooter

Factory SMART Logs

Factory SMART Logs

Factory SMART Logs - CLI (Windows)

Factory SMART Logs CLI
Contact Us

Let's Talk

Let's discuss how our solutions can help you and your business.

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