Frequently Asked Question - I cannot get a PC-Doctor product to run on my PC.

I cannot get a PC-Doctor product to run on my PC.

To find and edit the CLASSPATH variable, follow these steps:

  1. Open the Control Panel. This can be found in the Start Menu. Double click on the System icon; this should open the "System Properties" dialog.
  2. Select the Advanced tab; at the very bottom of the tab will be an "Environment Variables" button.
  3. Click on the "Environment Variables" button to open the "Environment Variables" dialog.
  4. Look for the CLASSPATH variable in the "System Variables" frame. Select the CLASSPATH variable and click on the Edit button; an "Edit System Variable" window will open.
  5. Edit the variable value by adding a semicolon at the end of the line. The value should be something like this before you edit it: C:\Program Files\Java\j2re1.4.2\lib\ext\QTJava.zip. It will look like this after you edit it: C:\Program Files\Java\j2re1.4.2\lib\ext\QTJava.zip;
  6. Select "OK" in the "Edit System Variable" dialog.
  7. Select "OK" in the "Environment Variables" dialog.
  8. Select "OK" in the "System Properties" dialog.
  9. Now attempt to run your PC-Doctor product again.