Frequently Asked Question - The interactive USB Port test under the System Board test list in Service Center 6 for Windows does not recognize my USB mouse or keyboard. How do I test my USB ports?

The interactive USB Port test under the System Board test list in Service Center 6 for Windows does not recognize my USB mouse or keyboard. How do I test my USB ports?

This is a known issue which we have since resolved and that will be in the next product update. Any USB thumb drive will work with this test and can be used instead of testing with a USB mouse or keyboard.