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Category Name > Bootable Diagnostics
Service Center 10.5 boots to a black screen on certain Intel Skylake units

We have been made aware of an issue between certain Intel Skylake units and Service Center 10.5 in bootable mode.

A small number of units running Intel's Skylake platform will boot to a black screen when attempting to run Service Center 10.5 bootable. This issue is being addressed for future releases. For those currently experiencing the issue please follow these steps for resolution:

  1. Highlight the Video Fallback option and press "tab"
  2. Erase the quiet option
  3. Add "dis_ucode_ldr"
  4. Press "enter"
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