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FAQs
If I have a team of technicians, will they all be able to work off of one subscription?
Is there a recommended minimum Internet connection speed?
How exactly does the Remote session get established?
Is there a reason why the End User is unable to download the necessary program to setup the remote connection?
Does SC 12 support Android 9.0 (Pie)?
Can I purchase a single set of loopback adapters?
How can I print a report if there is a loopback adapter in the parallel port?
Toolbox shows no system information/devices and diagnostics do not start.
Mac keyboard and touchpad do not function when booting Service Center
Mouse Interactive Test shows “Scroll Mouse Wheel” page after selecting “skip” forcing me to fail or cancel the test.
Service Center doesn’t recognize or will not test my fingerprint reader.
PC-Doctor Drive Erase hangs on Drive Erase splash screen
Why does ShaderRenderingDX12 test return 'Cannot Run' on my system with mobile nVidia GPUs in SLI mode?
I experience momentary monitor flickering during the G-Sync test when the G-Sync button is toggles.
How do I generate individual Drive Erase reports when erasing multiple drives?
How does Drive Erase perform a full erasure on a mechanical drive in just a few minutes?
I am unable to restore or upgrade MUD on Windows 10 – Unknown Error Occurred
My Toolbox 7.2 installation is being flagged by Windows Smart Screen.
While upgrading to the latest version of Service Center, I’ve encountered problems while trying to burn the image to DVD. What should I do?
Android automated test script still requires interaction?
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