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Toolbox for Windows FAQ
Toolbox for Android FAQ
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FAQs
During activation, what information is passed to the server?
What is the email address for and is it mandatory?
Why is an activation system required at this time?
My activation question was not answered, where do I go for additional support?
I have entered my activation code correctly to do a re-activation, why is the application not being activated?
Can I move the application to another computer?
Will changes to my computer require me to reactivate my application?
Toolbox 8 update installs Toolbox to the wrong drive
Toolbox fails to connect to Toolbox Remote when clicking the emailed link.
User interface too large. Cannot access the full user interface on high resolution display.
Cannot find Service Center for DOS / Do you still support DOS testing?
Service Center user interface is too small.
Cannot detect drives configured in Intel RST RAID.
Will Toolbox for Windows run in Windows Safe Mode?
Cannot erase drives configured in Intel RST RAID.
Scheduled scan does not run at scheduled time.
Toolbox user interface freezes or locks up during scan.
Only one controller testable when 2 or more connected.
Tests and/or devices missing in Diagnostics System Scans tab
What happened to Toolbox for Android? Why can't I find it in the Play Store?
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The global leader in system health technologies, PC-Doctor brings 30 years’ experience developing and delivering effective diagnostic and system health solutions that reduce service delivery costs, improve customer experience, enable a proactive, predictive environment and provide a channel for contextual support messaging and APOS revenue.

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