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# Article Title
21 My Multipurpose USB Device is corrupt. How do I fix it?
22 Service Center states you must connect the Multipurpose USB Device but it is already connected.
23 What do I need to do to configure my system to boot from USB?
24 When I compare a system information gathered from BIOS with system information gathered from SMBIOS, they are substantially different. Is one more accurate than the other?
25 When I plug the Multipurpose USB Device in, the LEDs flicker but nothing happens and the system never boots. What is wrong?
26 When I plugged the Multipurpose USB Device into my system, the green light illuminated but so did the yellow light without running any tests. What does this mean?
27 Where can I find BIOS Post codes for use with the PCI POST Card?
28 While running Surface Scan Hard Disk, the computer was powered down and some data on the hard disk was lost. What happened?
29 Why does Service Center slow to a crawl when I try to run tests in parallel?
30 How do I know which version I have?
31 How will I find out about new updates?
32 I found a bug in PC-Doctor. How can I report it? How can I get it fixed?
33 If I can boot the system to Windows, the system is probably OK. Why have diagnostics?
34 PC-Doctor has no test for a device in my computer. Will you offer a test in the future?
35 What causes the message: "This version of PC-Doctor is not licensed for this machine", "This product is not licensed for this computer" "This program intended for (X computer manufacturer) computers only. Contact PC-Doctor...", or similar messages?
36 What does PC-Doctor error code "nnn" mean?
37 I am unable to restore or upgrade MUD on Windows 10 – Unknown Error Occurred
38 Service Center doesn’t recognize or will not test my fingerprint reader.
39 Mac keyboard and touchpad do not function when booting Service Center
40 How to restore, upgrade, or downgrade a Multipurpose USB Device
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The global leader in system health technologies, PC-Doctor brings 30 years’ experience developing and delivering effective diagnostic and system health solutions that reduce service delivery costs, improve customer experience, enable a proactive, predictive environment and provide a channel for contextual support messaging and APOS revenue.

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