Most repair and device processing operations think they have a testing process. In reality, they have a collection of individual habits.
One technician runs a quick check.
Another runs a full test suite.
A third relies on experience and intuition.
And the result?
Inconsistent outcomes.
Missed issues.
Repeat returns.
If you’re seeing no-fault-found returns, rework, or unpredictable turnaround times, the problem usually isn’t your technicians. It’s your lack of standardization.